Relationship with Headquarters

Notifying Headquarters of Potential Issues
In the event that a member firm is put on notice of a potential
negligence claim against it and where there is a possibility that any adverse outcome to the claim could bring the name of the network
into disrepute, the member firm should immediately notify
headquarters, providing brief details of the matter and the
proposed course of action.
Similarly, where a member firm is made aware of a potential threat
of litigation against the network or other members of the network
arising from work undertaken, it must immediately notify
headquarters and any other members that might be affected.
Where a member has received an adverse finding from any body that
regulates its activities, or where there is an investigation that may
lead to an adverse finding, the member should notify headquarters
as soon as is practicable. Such notifications would include the
results of any review of the audit activities of the member.
All enquiries to member firms from any local or national newspaper
or other media concerning alleged misdemeanours, or alleged
negligence, by any member firm should be promptly redirected to
the chief executive officer at headquarters, who will provide a
considered response. Member firms must not provide any
comment in these circumstances.
Replying to Requests for Information from Headquarters
From time to time headquarters will request information from
members. These will include requests for information necessary for
the financial management of the network, for example the annual
members information sheet, the referral form, or other one-off
requests to support specific projects being undertaken.
Headquarters will make every effort to ensure such requests are
relevant and necessary.
All such requests should be complied with as quickly as possible.
Except where a predetermined deadline is set out in the request, a
response should be made within two weeks of receiving the
request. Where there are valid reasons that such a deadline cannot
be met, a response should be sent immediately setting out the
reasons for the delay and providing a commitment to return the
information by an agreed new date.

Payments
All annual dues and other invoices received from headquarters
should be settled within 30 days of receipt. In exceptional
circumstances, and only when agreed in writing by Braxton Network’s chief executive officer, deferred or instalment
payment terms may be accepted.
Payments for conference attendance must be made before the
commencement of the conference. Attention is drawn to the
cancellation policy set out on the conference registration website.

Information for the Website and Extranet
All members should supply the following information about their
firm for inclusion on the Braxton Network website and
extranet:
• Address and contact details (including changes as they
occur), to include telephone and fax numbers, contact
partner name and email address, lead partner name and
email address for each office
• Firm profile (template available from headquarters)
• Information for the skills directory (template available from
headquarters).
This information is fundamental to other members not only from a
client service perspective, but also when seeking new business
opportunities. Members should notify headquarters of any changes
as soon as they occur in order to ensure that information is
accurate at all times.

Publications
Each member firm should, at their own cost, undertake the writing of
some booklets, for their country if
one does not already exist. The booklet should follow the format as
determined by headquarters. Where there is more than one member
firm in a country, agreement must be reached as to which firm will
write the book or the co-operation arrangements in relation thereto.
Member firms should be prepared to review the booklet regularly,
but at least every two years, and to update it as required.
In addition, members may be requested to supply information to be
included in other publications such as a regional tax guide. This
information should be supplied promptly and in the format requested.
These booklets are published by headquarters and ten copies
distributed to all members at no cost. Further copies are available
at cost from headquarters.